Simple Mobile: Do not under any circumstances use this provide...

GetHuman用户~damon来自November 22, 2017的Simple Mobile条客户评论

~damon案的背景

GetHuman:~damon-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗?
~damon:Yup。在November 18上是middle of the night。
GetHuman:您是否接触到Simple Mobile,如果可以,怎么做?
~damon:我使用了我在GetHuman Simple Mobile客户电话号码页面上找到的877-878-7908号码:Simple Mobile客户服务电话号码
GetHuman:这些常见的Simple Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~damon 常见 Simple Mobile 问题的列表)
~damon:“ Lower my bill”是我尝试使用to call的原因。

~damon对Simple Mobile客户服务的评价

GetHuman:那么,您如何总结GetHuman的Simple Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~damon:Do not under any circumstances use this provider they are a scam. I tried to recharge my prepaid phone plan and it rejected my credit card, I have had this card not work at various establishments and thought little of it. I than used a second card with the same result and while it said the transaction didn't work I decided to check..... Yes both transactions have been debited from my accounts.**No big deal its probably an honest mistake. I contacted the online help desk on two separate occasions, gave them copies of the debits from my bank statements and explained my situation, I was told that they didn't withdraw the money(yes the company name shows on the statement)**I obviously wasn't happy with this and asked for there supervisors contact details which was ignored.**DO NOT USE THIS COMPANY. If your didn't see these poor reviews before getting them for gods sake change provider(I certainly wouldn't set up a direct debit with them)*YOU HAVE ALL BEEN WARNED this company is a scam
GetHuman:让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内,如何轻松解决Simple Mobile问题?
~damon:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~damon:在沟通方面,我会给他们五分之三的five。
GetHuman:Simple Mobile快速有效地解决问题的能力又如何呢?
~damon:为此,我要说出五分之二的five。
GetHuman:最后-对其他Simple Mobile客户有何建议?
~damon:在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~damon在November 18, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。

Simple Mobile

2.60 of 5 stars | 113条评论

~damon的Simple Mobile评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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