Shutterfly: Email sent to corporate - As a customer for yea...
GetHuman用户~alleynik来自ноябрь 8-го, 2017的Shutterfly条客户评论
~alleynik案的背景
GetHuman：~alleynik-您能告诉我们其他Shutterfly个客户何时提起诉讼吗？
~alleynik：Sure。在ноябрь 2-го上是late at night。
GetHuman：您是否接触到Shutterfly，如果可以，怎么做？
GetHuman：这些常见的Shutterfly客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~alleynik 常见 Shutterfly 问题的列表）
~alleynik：“ Update account information”是我尝试使用to call的原因。
~alleynik对Shutterfly客户服务的评价
GetHuman：那么，您如何总结GetHuman的Shutterfly客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~alleynik：Email sent to corporate - As a customer for years, I have to say I am truly disappointed in your service and your lack of respect for your loyal customers. During the holidays, I should not receive illiterate customer support e-mails or should not have hold to speak with someone who obviously does not understand the English language. Many corporations decided to go the "indian" route and have since switched due to customer backlash (or they at least use foreign support that has been trained in the English language.)**My package is a gift for my mother. I spent hours creating it. It was guaranteed before December **th. It has not shipped and it is the **nd. I should be able to speak with someone in your company that can provide me with answers. If it is not going to arrive before the **th - I can then go out and get another gift*******no big deal, but I would LOVE to get a straight answer.**By using this kind of ridiculous customer support* you are making it very clear how you feel
GetHuman：让我们量化一下您与Shutterfly联系的经验。在1到5的范围内，如何轻松解决Shutterfly问题？
~alleynik：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~alleynik：在沟通方面，我会给他们五分之三的two。
GetHuman：Shutterfly快速有效地解决问题的能力又如何呢？
~alleynik：为此，我要说出五分之二的three。
GetHuman：最后-对其他Shutterfly客户有何建议？
~alleynik：在一天中的早些时候或深夜给他们打电话。不要忘记Shutterfly可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~alleynik在ноябрь 2-го, 2017发生的Shutterfly客户服务问题中得到了一些有用的反馈和措辞。