Sherwin-Williams: This situation has happened to me now several t...
GetHuman用户~Kay来自noviembre 27º, 2017的Sherwin-Williams条客户评论
~Kay案的背景
GetHuman:~Kay-您能告诉我们其他Sherwin-Williams个客户何时提起诉讼吗?
~Kay:Yup。在noviembre 24º上是morning。
GetHuman:您是否接触到Sherwin-Williams,如果可以,怎么做?
GetHuman:这些常见的Sherwin-Williams客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kay 常见 Sherwin-Williams 问题的列表)
~Kay:“ Technical support”是我尝试使用to call的原因。
~Kay对Sherwin-Williams客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sherwin-Williams客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kay:This situation has happened to me now several times over the past five years. I go up to the counter--wait, wait, wait, wait, wait...without getting any greeting or acknowledgement. Another customer comes in, goes to the counter and an employee comes out from the back with "can I ring you up?" I interjected that several of us had been waiting for quite some time. He responded with "Well do you mind if I ring her up?" Hmmmm... what choice do I have without sounding like a jerk? Another employee came out and started talking to another customer who had just recently come to the counter so I left. Isn't there a basic "cue" order that employees should be following? Customers should not be expected to monitor this.
GetHuman:让我们量化一下您与Sherwin-Williams联系的经验。在1到5的范围内,如何轻松解决Sherwin-Williams问题?
~Kay:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kay:在沟通方面,我会给他们五分之三的one。
GetHuman:Sherwin-Williams快速有效地解决问题的能力又如何呢?
~Kay:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sherwin-Williams客户有何建议?
~Kay:在一天中的早些时候或深夜给他们打电话。不要忘记Sherwin-Williams可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kay在noviembre 24º, 2017发生的Sherwin-Williams客户服务问题中得到了一些有用的反馈和措辞。