Sheraton Hotels: Hi there, I was very excited about this stay, a...
GetHuman用户~Theresa75来自November 2nd, 2017的Sheraton Hotels条客户评论
~Theresa75案的背景
GetHuman:~Theresa75-您能告诉我们其他Sheraton Hotels个客户何时提起诉讼吗?
~Theresa75:Yup。在October 23rd上是morning。
GetHuman:您是否接触到Sheraton Hotels,如果可以,怎么做?
GetHuman:这些常见的Sheraton Hotels客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Theresa75 常见 Sheraton Hotels 问题的列表)
~Theresa75:“ Change booking”是我尝试使用to call的原因。
~Theresa75对Sheraton Hotels客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sheraton Hotels客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Theresa75:Hi there, I was very excited about this stay, and am really disappointed with its outcome. I travel a lot, and to be honest- this was one of the worst experiences I have ever had at any hotel. I was only in NY for one day and night, and spent * hours of it waiting to be allowed into my room. Check-in was at *pm, and I finally got into my room around *:**pm. I even arrived at *pm to see if I could check in early. The front desk said there were problems with the cleaning staff, and they were still working on my room, and it would only be about a ** minute wait. One hour later they said they could not reach the maids to see what was going on. I spent * hours just sitting and waiting in the hotel lobby with my luggage, while I could have been out doing what I went to NY in the first place for. It was obvious after I was finally let into my room at *:**pm that is was not a problem caused by the cleaning staff as I was told. This was a blatant lie on the front desk's part. There was no clea
GetHuman:让我们量化一下您与Sheraton Hotels联系的经验。在1到5的范围内,如何轻松解决Sheraton Hotels问题?
~Theresa75:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Theresa75:在沟通方面,我会给他们五分之三的four。
GetHuman:Sheraton Hotels快速有效地解决问题的能力又如何呢?
~Theresa75:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sheraton Hotels客户有何建议?
~Theresa75:在一天中的早些时候或深夜给他们打电话。不要忘记Sheraton Hotels可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Theresa75在October 23rd, 2017发生的Sheraton Hotels客户服务问题中得到了一些有用的反馈和措辞。