Shark Vacuum: I originally called because my roller stopped w...
GetHuman用户~mark the shark来自November 28th, 2017的Shark Vacuum条客户评论
~mark the shark案的背景
GetHuman：~mark the shark-您能告诉我们其他Shark Vacuum个客户何时提起诉讼吗？
~mark the shark：Yeah。在November 25th上是middle of the night。
GetHuman：您是否接触到Shark Vacuum，如果可以，怎么做？
GetHuman：这些常见的Shark Vacuum客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~mark the shark 常见 Shark Vacuum 问题的列表）
~mark the shark：“ Cancel order”是我尝试使用to call的原因。
~mark the shark对Shark Vacuum客户服务的评价
GetHuman：那么，您如何总结GetHuman的Shark Vacuum客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~mark the shark：I originally called because my roller stopped working even tho' the brush light indicator was lit. After explaining my situation to the rep, Alex (female), she initially stated that, due to the circumstances, this problem was not covered*under warranty. I asked if I could speak to a supervisor, as the vacuum was not old and definitely not overused, she put me on hold briefly. When she got back on line, she said they would replace the part at no cost on a one time basis.*I am very pleased and satisfied with this customer service, and Shark has my confidence again.*I am a retired, ex-US Air Force on Social Security, so this really helps my bottom line.*Thank you, Shark, you really made my day.*Mark Reynolds
GetHuman：让我们量化一下您与Shark Vacuum联系的经验。在1到5的范围内，如何轻松解决Shark Vacuum问题？
~mark the shark：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~mark the shark：在沟通方面，我会给他们五分之三的four。
GetHuman：Shark Vacuum快速有效地解决问题的能力又如何呢？
~mark the shark：为此，我要说出五分之二的three。
GetHuman：最后-对其他Shark Vacuum客户有何建议？
~mark the shark：在一天中的早些时候或深夜给他们打电话。不要忘记Shark Vacuum可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~mark the shark在November 25th, 2017发生的Shark Vacuum客户服务问题中得到了一些有用的反馈和措辞。