Seterus Inc.: citibank sold my mortgage to seterus. seterus...
GetHuman用户~ANONYMOUS来自noviembre 24º, 2017的Seterus Inc.条客户评论
~ANONYMOUS案的背景
GetHuman:~ANONYMOUS-您能告诉我们其他Seterus Inc.个客户何时提起诉讼吗?
~ANONYMOUS:Yes。在noviembre 18º上是late at night。
GetHuman:您是否接触到Seterus Inc.,如果可以,怎么做?
GetHuman:这些常见的Seterus Inc.客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ANONYMOUS 常见 Seterus Inc. 问题的列表)
~ANONYMOUS:“ Eligibility question”是我尝试使用to call的原因。
~ANONYMOUS对Seterus Inc.客户服务的评价
GetHuman:那么,您如何总结GetHuman的Seterus Inc.客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ANONYMOUS:citibank sold my mortgage to seterus. seterus converted it to a ***** may loan and I was never notified. I found out at the signing of the modification. my principle would not be reduced because it was a ***** may loan. I put **K down on my dream home, then lost my job. I spent almost a year of trying to get a moddication with them constantly losing paperwork and stalling. Then finally they told me my $**K income was too high. I didn't qualify for a modication The rep told me very rudely I should just get a second job or just sign over the house to seterus! You can never speak a person and when you do they can never give you any information. They are like machines!. They even locked me out of my account online. I finally hired an attorney who didn't help me much. I got a ** year mortgage tons of interest & fees, because they stall and you rack up fees. I got nailed to the wall. I think I have met the devil and it's name is Seterus! I could write a book about their horrible cust
GetHuman:让我们量化一下您与Seterus Inc.联系的经验。在1到5的范围内,如何轻松解决Seterus Inc.问题?
~ANONYMOUS:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ANONYMOUS:在沟通方面,我会给他们五分之三的four。
GetHuman:Seterus Inc.快速有效地解决问题的能力又如何呢?
~ANONYMOUS:为此,我要说出五分之二的five。
GetHuman:最后-对其他Seterus Inc.客户有何建议?
~ANONYMOUS:在一天中的早些时候或深夜给他们打电话。不要忘记Seterus Inc.可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ANONYMOUS在noviembre 18º, 2017发生的Seterus Inc.客户服务问题中得到了一些有用的反馈和措辞。