Seterus Inc.: citibank sold my mortgage to seterus. seterus...
GetHuman用户~ANONYMOUS来自November 24th, 2017的Seterus Inc.条客户评论
~ANONYMOUS案的背景
GetHuman：~ANONYMOUS-您能告诉我们其他Seterus Inc.个客户何时提起诉讼吗？
~ANONYMOUS：Yes。在November 18th上是late at night。
GetHuman：您是否接触到Seterus Inc.，如果可以，怎么做？
GetHuman：这些常见的Seterus Inc.客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ANONYMOUS 常见 Seterus Inc. 问题的列表）
~ANONYMOUS：“ Eligibility question”是我尝试使用to call的原因。
~ANONYMOUS对Seterus Inc.客户服务的评价
GetHuman：那么，您如何总结GetHuman的Seterus Inc.客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ANONYMOUS：citibank sold my mortgage to seterus. seterus converted it to a ***** may loan and I was never notified. I found out at the signing of the modification. my principle would not be reduced because it was a ***** may loan. I put **K down on my dream home, then lost my job. I spent almost a year of trying to get a moddication with them constantly losing paperwork and stalling. Then finally they told me my $**K income was too high. I didn't qualify for a modication The rep told me very rudely I should just get a second job or just sign over the house to seterus! You can never speak a person and when you do they can never give you any information. They are like machines!. They even locked me out of my account online. I finally hired an attorney who didn't help me much. I got a ** year mortgage tons of interest & fees, because they stall and you rack up fees. I got nailed to the wall. I think I have met the devil and it's name is Seterus! I could write a book about their horrible cust
GetHuman：让我们量化一下您与Seterus Inc.联系的经验。在1到5的范围内，如何轻松解决Seterus Inc.问题？
~ANONYMOUS：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ANONYMOUS：在沟通方面，我会给他们五分之三的four。
GetHuman：Seterus Inc.快速有效地解决问题的能力又如何呢？
~ANONYMOUS：为此，我要说出五分之二的five。
GetHuman：最后-对其他Seterus Inc.客户有何建议？
~ANONYMOUS：在一天中的早些时候或深夜给他们打电话。不要忘记Seterus Inc.可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ANONYMOUS在November 18th, 2017发生的Seterus Inc.客户服务问题中得到了一些有用的反馈和措辞。