Secure Horizons: Have been requesting a new ID card for three mo...
GetHuman用户~elinor来自November 4th, 2017的Secure Horizons条客户评论
~elinor案的背景
GetHuman：~elinor-您能告诉我们其他Secure Horizons个客户何时提起诉讼吗？
~elinor：Yes。在October 28th上是afternoon。
GetHuman：您是否接触到Secure Horizons，如果可以，怎么做？
GetHuman：这些常见的Secure Horizons客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~elinor 常见 Secure Horizons 问题的列表）
~elinor：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~elinor对Secure Horizons客户服务的评价
GetHuman：那么，您如何总结GetHuman的Secure Horizons客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~elinor：Have been requesting a new ID card for three months. They continue to tell me it has been mailed, or will be mailed. Asked for supervisor three times and was told would be called back. As of today, no card, no supervisor. Was told by last customer service rep that computer glitch was showing cards sent (they even have a nick name for the problem!) but cards not actually sent so would request "special service." Still no card, and my old one is two years out of date, wrong doctor, etc. etc.
GetHuman：让我们量化一下您与Secure Horizons联系的经验。在1到5的范围内，如何轻松解决Secure Horizons问题？
~elinor：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~elinor：在沟通方面，我会给他们五分之三的four。
GetHuman：Secure Horizons快速有效地解决问题的能力又如何呢？
~elinor：为此，我要说出五分之二的one。
GetHuman：最后-对其他Secure Horizons客户有何建议？
~elinor：在一天中的早些时候或深夜给他们打电话。不要忘记Secure Horizons可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~elinor在October 28th, 2017发生的Secure Horizons客户服务问题中得到了一些有用的反馈和措辞。