Sears: what's the point of having a service number whe...
GetHuman用户~Robert Harrison来自ноябрь 19-го, 2017的Sears条客户评论
~Robert Harrison案的背景
GetHuman:~Robert Harrison-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Robert Harrison:Yeah。在ноябрь 9-го上是morning。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Robert Harrison:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码 GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Robert Harrison 常见 Sears 问题的列表)
~Robert Harrison:“ Warranty claim”是我尝试使用to call的原因。
~Robert Harrison对Sears客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Robert Harrison:what's the point of having a service number where the customer is told that your service is 'down?'*This matches the poor service I got at Northgate, San Rafael, where they lie about their tire warranties.*I went there (where I've purchased about a thousand dollars worth of tires in he last * years) for a flat repair. I was told 'the tire is too worn, it needs replacing.' I said it had **,*** miles on it, with a **,*** mile warranty, but what I wanted was simple flat repair (nail in tread). I was then told that the tire was purchased more than three years ago "so is out of warranty." BUT IT DOESN'T SAY THAT ON MY RECEIPT- which is a legal contract, whatever t says in Sears' computer for the man to quote to me. Shame on Sears, I'll buy elsewhere and tell my friends to do the same.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Robert Harrison:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Robert Harrison:在沟通方面,我会给他们五分之三的three。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Robert Harrison:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sears客户有何建议?
~Robert Harrison:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Robert Harrison在ноябрь 9-го, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。