I purchased a refrigerator from Sears on...

GetHuman用户~Brenda来自November 24th, 2017的Sears条客户评论

~Brenda案的背景

GetHuman:~Brenda-您能告诉我们其他Sears个客户何时提起诉讼吗?
~Brenda:Sure。在November 21st上是morning。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~Brenda:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Brenda 常见 Sears 问题的列表)
~Brenda:“ Refund a Charge”是我尝试使用to call的原因。

~Brenda对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Brenda:I purchased a refrigerator from Sears on ********** Kenmore paid cash for it $****.***Refrigerator went out ******** lost over $*** of food. I'm a diabetic and use insulin * times a day. I went out and brought a small refrigerator which I was reimbursed for to place my insulin in. On ******** tech came and said compressor is bad. New compressor comes to my house second tech comes out on Saturday ******* to install new parts. Stated refrigerator would get cold in ** hours as of Monday ******* get not working. On ******* third tech comes out and repairs refrigerator and stated it may not last. Also found out its an LG and not a Kenmore. ** minutes after tech leaves refrigerator still not working. ******* call back and I am told one more time a forth tech must come out to repair the refrigerator. Sarah & Bob (manager) with Sears Protection plan tells me nothing they can do. After being on the phone for over ** to ** minutes Bob finally tells me to go rent a refrigerator at *
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~Brenda:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Brenda:在沟通方面,我会给他们五分之三的four。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~Brenda:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sears客户有何建议?
~Brenda:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Brenda在November 21st, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~Brenda的Sears评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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