Sears: I called cust support for GE for fridge I got a...

GetHuman用户~melulu来自novembre 1º, 2017的Sears条客户评论

~melulu案的背景

GetHuman:~melulu-您能告诉我们其他Sears个客户何时提起诉讼吗?
~melulu:Yes。在ottobre 30º上是afternoon。
GetHuman:您是否接触到Sears,如果可以,怎么做?
~melulu:我使用了我在GetHuman Sears客户电话号码页面上找到的800-659-5917号码:Sears客户服务电话号码
GetHuman:这些常见的Sears客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~melulu 常见 Sears 问题的列表)
~melulu:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~melulu对Sears客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~melulu:I called cust support for GE for fridge I got at Sears. I needed a plug that should have come w*fridge * yrs ago. I ask why I didnt get the plug. They didnt know why. I ask them to ship me one, they said I had to buy it for $** * shipping because fridge is out of warranty. CATCH **! Then I called Sears, same story from them, so I ask to speak to supervisor, they switched me to GE. Since I had been there before and got same answer, I called my store where fridge was purchased. Instead of store, I got a go-tween "support".. told him my story and demanded that I get mgr of dept at my store. Was finally switched into that dept. Got a floor mgr. She worked w*other mgrs at store and was told part did not come with fridge. So we met in middle, I pay for part, $* and they paid shipping. *WHAT A SHAME that I or anyone has to go thru something like this over a $** part! *AND to top it off, when I called GE parts dept, the part thru them cost $* * shipping.
GetHuman:让我们量化一下您与Sears联系的经验。在1到5的范围内,如何轻松解决Sears问题?
~melulu:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~melulu:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears快速有效地解决问题的能力又如何呢?
~melulu:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sears客户有何建议?
~melulu:在一天中的早些时候或深夜给他们打电话。不要忘记Sears可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~melulu在ottobre 30º, 2017发生的Sears客户服务问题中得到了一些有用的反馈和措辞。

Sears

2.31 of 5 stars | 563条评论

~melulu的Sears评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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