Sears.com: We bought a Kenmore refrigerator in May...
GetHuman用户~NONE来自November 18., 2017的Sears.com条客户评论
~NONE案的背景
GetHuman:~NONE-您能告诉我们其他Sears.com个客户何时提起诉讼吗?
~NONE:Yup。在November 15.上是middle of the night。
GetHuman:您是否接触到Sears.com,如果可以,怎么做?
GetHuman:这些常见的Sears.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NONE 常见 Sears.com 问题的列表)
~NONE:“ Complaint”是我尝试使用to call的原因。
~NONE对Sears.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NONE:We bought a Kenmore refrigerator in May ****. The double door*fridge on bottom in stainless steel - so by no means a low end refrigerator. We also purchased the * year warranty (also not cheap). The liner of our refrigerator is cracking in several places and there is condensation on the exterior of the refrigerator in the same general area. The "repair kit" is epoxy which is covered in warnings that it's hazardous. The repairman has refused (twice now) to use the epoxy because it isn't an effective repair, doesn't work and looks horrible. We have contacted every customer service number and e-mail and just get the run around and saying that because it's a cosmetic problem, there's nothing they can do. Please beware if you purchase appliances or warranties from Sears. They will spend months avoiding making an issue right. We will not give up until a satisfactory solution is reached.
GetHuman:让我们量化一下您与Sears.com联系的经验。在1到5的范围内,如何轻松解决Sears.com问题?
~NONE:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NONE:在沟通方面,我会给他们五分之三的five。
GetHuman:Sears.com快速有效地解决问题的能力又如何呢?
~NONE:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sears.com客户有何建议?
~NONE:尽早或晚些时候与他们打交道。不要忘记Sears.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NONE在November 15., 2017发生的Sears.com客户服务问题中得到了一些有用的反馈和措辞。