Sears Delivery: first call did not work, held on line for ** mi...
GetHuman用户~Nick来自novembre 14, 2017的Sears Delivery条客户评论
~Nick案的背景
GetHuman:~Nick-您能告诉我们其他Sears Delivery个客户何时提起诉讼吗?
~Nick:Yes I can。在novembre 7上是afternoon。
GetHuman:您是否接触到Sears Delivery,如果可以,怎么做?
GetHuman:这些常见的Sears Delivery客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Nick 常见 Sears Delivery 问题的列表)
~Nick:“ Change Delivery”是我尝试使用to call的原因。
~Nick对Sears Delivery客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears Delivery客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Nick:first call did not work, held on line for ** min, no one ever picked up.*Second call same effects, but waited * min.*Third call no answer after automated pick-up, response options did not work.*Fourth call same as above (third call)*Fifth call, human answered after * min wait period, sounded like they had English as a second language. Must have been some overseas low-cost-low-knowledge call center.*asked about delivery time tomorrow. They knew nothing and could not help. Told me I needed to wait for them to call me and tell me when they would deliver. So we are now unable to plan or weekend, because we need to wait for them to call us and tell us when they will come by.*Very frustrating: No wonder they are doing so poorly in the market. There is a very good reason (read above).*On the good side, they did sell me the washer and drier I wanted and it was at a very good price (LG *.* gas washer and dryer) less than $**** each and everyone else wanted a bit more. So price was great, avai
GetHuman:让我们量化一下您与Sears Delivery联系的经验。在1到5的范围内,如何轻松解决Sears Delivery问题?
~Nick:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Nick:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears Delivery快速有效地解决问题的能力又如何呢?
~Nick:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sears Delivery客户有何建议?
~Nick:在一天中的早些时候或深夜给他们打电话。不要忘记Sears Delivery可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Nick在novembre 7, 2017发生的Sears Delivery客户服务问题中得到了一些有用的反馈和措辞。