Sears Delivery: The customer service rep was very helpful but I...

GetHuman用户~Laura Elliott来自November 20th, 2017的Sears Delivery条客户评论

~Laura Elliott案的背景

GetHuman:~Laura Elliott-您能告诉我们其他Sears Delivery个客户何时提起诉讼吗?
~Laura Elliott:Yes。在November 18th上是middle of the night。
GetHuman:您是否接触到Sears Delivery,如果可以,怎么做?
~Laura Elliott:我使用了我在GetHuman Sears Delivery客户电话号码页面上找到的800-732-7747号码:Sears Delivery客户服务电话号码
GetHuman:这些常见的Sears Delivery客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Laura Elliott 常见 Sears Delivery 问题的列表)
~Laura Elliott:“ Setup Delivery”是我尝试使用to call的原因。

~Laura Elliott对Sears Delivery客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sears Delivery客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Laura Elliott:The customer service rep was very helpful but I don't think she really understood the magnitude of the problem I experienced with the delivery team. The delivery person who came inside was so rude! He had already opened up the storm door and was standing in the doorway when I opened the door. The first words out of his mouth were, "You're gonna have to do something with these dogs." He DID NOT say "Hello I am *******. I am from Sears to deliver your new Kenmore appliance*refrigerator. Congratulations on your purchase." AND he did NOT say "Would you mind putting your dogs in a separate location so we can get the refrigerator in the house safely?" He DID NOT say, "Can you please show me where you'd like your new Kenmore appliance installed?" He just said, "Youre gonna have to do something with these dogs" and wandered into my house. I was trying to show him the three different options of ways to enter the house with the delivery. He wandered into my kitchen, looked around and saw the ol
GetHuman:让我们量化一下您与Sears Delivery联系的经验。在1到5的范围内,如何轻松解决Sears Delivery问题?
~Laura Elliott:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Laura Elliott:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears Delivery快速有效地解决问题的能力又如何呢?
~Laura Elliott:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sears Delivery客户有何建议?
~Laura Elliott:在一天中的早些时候或深夜给他们打电话。不要忘记Sears Delivery可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Laura Elliott在November 18th, 2017发生的Sears Delivery客户服务问题中得到了一些有用的反馈和措辞。

Sears Delivery

2.11 of 5 stars | 242条评论

~Laura Elliott的Sears Delivery评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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