Sears Delivery: I AM SO SAD. AND DEVASTATED. I will never, in m...
GetHuman用户~ROLI来自November 23, 2017的Sears Delivery条客户评论
~ROLI案的背景
GetHuman:~ROLI-您能告诉我们其他Sears Delivery个客户何时提起诉讼吗?
~ROLI:Sure。在November 13上是middle of the night。
GetHuman:您是否接触到Sears Delivery,如果可以,怎么做?
GetHuman:这些常见的Sears Delivery客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~ROLI 常见 Sears Delivery 问题的列表)
~ROLI:“ Account Access”是我尝试使用to call的原因。
~ROLI对Sears Delivery客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sears Delivery客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~ROLI:I AM SO SAD. AND DEVASTATED. I will never, in my life, go back to sears. They lost me. I lost so much money and time because of them, I feel like crying, I'm devastated. Here is what happened: called sears * times to ask if I can be ***% sure that I would get my mattress by Aug *. I told them that if we do not get it I won't have where and how to sleep (we moved from the east coast to LA). They told me I can count on it. On the morning of the scheduled delivery I called again. The guy at customer service wasn't very nice. I told them that they are over an hour late and he said that I should ignore the time frame for the delivery, but be sure that the mattress would get to my place by that evening. After they were * hours late, it was night already, I called them. They put me on a long hold after promising to check. The line was disconnected. I called again cause she didn't get back to me. THEN - they tell me I will not get the mattress tonight or in the next couple of days. Where would
GetHuman:让我们量化一下您与Sears Delivery联系的经验。在1到5的范围内,如何轻松解决Sears Delivery问题?
~ROLI:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~ROLI:在沟通方面,我会给他们五分之三的one。
GetHuman:Sears Delivery快速有效地解决问题的能力又如何呢?
~ROLI:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sears Delivery客户有何建议?
~ROLI:在一天中的早些时候或深夜给他们打电话。不要忘记Sears Delivery可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~ROLI在November 13, 2017发生的Sears Delivery客户服务问题中得到了一些有用的反馈和措辞。