My Sansa *GB Clip* froze. I contacted Sandisk...
GetHuman用户~apba66来自ноябрь 2-го, 2017的SanDisk条客户评论
~apba66案的背景
GetHuman:~apba66-您能告诉我们其他SanDisk个客户何时提起诉讼吗?
~apba66:Sure。在октябрь 28-го上是morning。
GetHuman:您是否接触到SanDisk,如果可以,怎么做?
GetHuman:这些常见的SanDisk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~apba66 常见 SanDisk 问题的列表)
~apba66:“ Repairs”是我尝试使用to call的原因。
~apba66对SanDisk客户服务的评价
GetHuman:那么,您如何总结GetHuman的SanDisk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~apba66:My Sansa *GB Clip* froze. I contacted Sandisk online chat what turned out to be one day after warranty expired. The agent spent ** minutes with me trying to get it going again with no luck. He recommended I receive a new Sansa and transfered me to another rep (which went smoothly). The instructions for return of the broken Sansa were explicit and both conversations were followed up by complete transcripts emailed to me. In less than a week after I returned the broken Sansa, a new, retail packaged Sansa *GB Clip* was sent to me. I've been a fan of Sansa products, and am now a fan of their customer relations as well.
GetHuman:让我们量化一下您与SanDisk联系的经验。在1到5的范围内,如何轻松解决SanDisk问题?
~apba66:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~apba66:在沟通方面,我会给他们五分之三的five。
GetHuman:SanDisk快速有效地解决问题的能力又如何呢?
~apba66:为此,我要说出五分之二的four。
GetHuman:最后-对其他SanDisk客户有何建议?
~apba66:在一天中的早些时候或深夜给他们打电话。不要忘记SanDisk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~apba66在октябрь 28-го, 2017发生的SanDisk客户服务问题中得到了一些有用的反馈和措辞。