San Francisco Chronicle: I supposedly ordered a ** week Sunday subscript...

GetHuman用户GetHuman-267588来自November 5th, 2017的San Francisco Chronicle条客户评论

GetHuman-267588案的背景

GetHuman:GetHuman-267588-您能告诉我们其他San Francisco Chronicle个客户何时提起诉讼吗?
GetHuman-267588:Yup。在November 2nd上是late at night。
GetHuman:您是否接触到San Francisco Chronicle,如果可以,怎么做?
GetHuman-267588:我使用了我在GetHuman San Francisco Chronicle客户电话号码页面上找到的415-777-7000号码:San Francisco Chronicle客户服务电话号码
GetHuman:这些常见的San Francisco Chronicle客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-267588 常见 San Francisco Chronicle 问题的列表)
GetHuman-267588:“ Lower my bill”是我尝试使用to call的原因。

GetHuman-267588对San Francisco Chronicle客户服务的评价

GetHuman:那么,您如何总结GetHuman的San Francisco Chronicle客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-267588:I supposedly ordered a ** week Sunday subscription that included e-edition access.*After * weeks of receiving the Sunday paper, I still did not have e-access.*I e-mailed the chronicle and was told my account would be activated. It was not.*I had to call customer service twice and talk with incredibly irritating, clearly "offshore" personnel, reading from an annoying script, to finally get access.*THEN I got an e-mail from the Chronicle telling me that I was automatically going to be re-upped for more weeks, at a very expensive price. When I e-mailed to complain about this and clarify I did NOT wish to renew, I got no response. Meanwhile, I called "customer service" again and was subjected to an involuntary survey. And a computer told me "money was due" when I have not even received my ** weeks of the paper yet.*Service is a "non concept" with these people.I am sorry I ever got involved with them.
GetHuman:让我们量化一下您与San Francisco Chronicle联系的经验。在1到5的范围内,如何轻松解决San Francisco Chronicle问题?
GetHuman-267588:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-267588:在沟通方面,我会给他们五分之三的five。
GetHuman:San Francisco Chronicle快速有效地解决问题的能力又如何呢?
GetHuman-267588:为此,我要说出五分之二的two。
GetHuman:最后-对其他San Francisco Chronicle客户有何建议?
GetHuman-267588:在一天中的早些时候或深夜给他们打电话。不要忘记San Francisco Chronicle可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-267588在November 2nd, 2017发生的San Francisco Chronicle客户服务问题中得到了一些有用的反馈和措辞。

San Francisco Chronicle

2.80 of 5 stars | 39条评论

GetHuman-267588的San Francisco Chronicle评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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