San Diego Gas and Electric (SDG&E): The lady named Amy from the Kearny Mesa locatio...
GetHuman用户~grievingcustomer来自November 23., 2017的San Diego Gas and Electric (SDG&E)条客户评论
~grievingcustomer案的背景
GetHuman:~grievingcustomer-您能告诉我们其他San Diego Gas and Electric (SDG&E)个客户何时提起诉讼吗?
~grievingcustomer:Yes I can。在November 18.上是afternoon。
GetHuman:您是否接触到San Diego Gas and Electric (SDG&E),如果可以,怎么做?
GetHuman:这些常见的San Diego Gas and Electric (SDG&E)客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~grievingcustomer 常见 San Diego Gas and Electric (SDG&E) 问题的列表)
~grievingcustomer:“ Meter reading”是我尝试使用to call的原因。
~grievingcustomer对San Diego Gas and Electric (SDG&E)客户服务的评价
GetHuman:那么,您如何总结GetHuman的San Diego Gas and Electric (SDG&E)客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~grievingcustomer:The lady named Amy from the Kearny Mesa location started out polite, but by the second sentence she would not stop to listen. She persisted in talking over me. I started to get upset and relayed that a family member had just died. She was unable to find a supervisor to take care of resetting the password on the email account. By the time the supervisor called me back, I was too distraught to take care of anything. I feel that SDGE was insensitive to my needs and too rigid in their email rules. Amy insisted that I was asking for personal information, which was incorrect. I asked for a procedure to occur, that being resetting the email so the account could have one more try at the password. Geese, everyone forgets their password! I felt this customer service was ridiculously unfair to a faithful customer of ** plus years.
GetHuman:让我们量化一下您与San Diego Gas and Electric (SDG&E)联系的经验。在1到5的范围内,如何轻松解决San Diego Gas and Electric (SDG&E)问题?
~grievingcustomer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~grievingcustomer:在沟通方面,我会给他们五分之三的five。
GetHuman:San Diego Gas and Electric (SDG&E)快速有效地解决问题的能力又如何呢?
~grievingcustomer:为此,我要说出五分之二的five。
GetHuman:最后-对其他San Diego Gas and Electric (SDG&E)客户有何建议?
~grievingcustomer:在一天中的早些时候或深夜给他们打电话。不要忘记San Diego Gas and Electric (SDG&E)可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~grievingcustomer在November 18., 2017发生的San Diego Gas and Electric (SDG&E)客户服务问题中得到了一些有用的反馈和措辞。