Samsung: my fridge is just out of warrenty. I called in...
GetHuman用户~mommyx9来自November 22nd, 2017的Samsung条客户评论
~mommyx9案的背景
GetHuman:~mommyx9-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~mommyx9:Yes I can。在November 21st上是middle of the night。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~mommyx9 常见 Samsung 问题的列表)
~mommyx9:“ Refund a Charge”是我尝试使用to call的原因。
~mommyx9对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~mommyx9:my fridge is just out of warrenty. I called in nov. **** about a noise it was making. was told to check the ice maker( ice maker has yet to be hooked up) So now, after spending *** dollars on groceries, i had no fridge or freezer. the freezer has sort of started working again, but not the fridge part. called samsung and raised heck, was told they would send someone out and it looked like a cooling problem, which was still covered. got a call from they company they use for repairs, that sight unseen, they would charge me for parts up till they decided what the problem was. For what this fridge cost, this I called the main corporation and hit * to be put to the front desk. No one answered and i was dicconnected*. guess they know what **** the sell
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~mommyx9:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~mommyx9:在沟通方面,我会给他们五分之三的two。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~mommyx9:为此,我要说出五分之二的five。
GetHuman:最后-对其他Samsung客户有何建议?
~mommyx9:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~mommyx9在November 21st, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。