Samsung: have to tell you how EXTREMELY disappointed I a...
GetHuman用户~ekeeno来自November 18., 2017的Samsung条客户评论
~ekeeno案的背景
GetHuman：~ekeeno-您能告诉我们其他Samsung个客户何时提起诉讼吗？
~ekeeno：Yup。在November 9.上是middle of the night。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ekeeno 常见 Samsung 问题的列表）
~ekeeno：“ Account Access”是我尝试使用to call的原因。
~ekeeno对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ekeeno：have to tell you how EXTREMELY disappointed I am with Samsung's customer service. *We have a Samsung washer and dryer that we just bought less than a year ago. This past June, the washer became defective and caused a serious leak which has in turn ruined our floor covering. The problem is that our washer & dryer are in an area of our kitchen, so not only did the leak ruin the floor around the washer * dryer, but also a major part of our kitchen area.*Long story short, and believe me it is LONNNNNG story, we were promised by * repairmen, and our sales person that our floor would be replaced by Samsung. At that time I was singing the praises of Samsung, so impressed on their customer satisfaction. I am definitely not singing the praises of Samsung anymore. As a matter of fact I tell everyone in our family, every one of our friends, everyone that I work with, every one we know at church, I post it on my FB page, I post it on Twitter, I post it on Instagram....DO NOT BUY A SAMSUNG!!
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
~ekeeno：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ekeeno：在沟通方面，我会给他们五分之三的five。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
~ekeeno：为此，我要说出五分之二的four。
GetHuman：最后-对其他Samsung客户有何建议？
~ekeeno：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ekeeno在November 9., 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。