On Sept **, **** I purchased a Samsung Plasma...
GetHuman用户~Debo来自novembre 17, 2017的Samsung条客户评论
~Debo案的背景
GetHuman:~Debo-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Debo:Yes I can。在novembre 14上是afternoon。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Debo 常见 Samsung 问题的列表)
~Debo:“ Refund a Charge”是我尝试使用to call的原因。
~Debo对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Debo:On Sept **, **** I purchased a Samsung Plasma **" TV model no. PN**D***C*FXZA from a Best Buy in Wilkes Barre, PA , along with a * year extended warranty. On July **, ****, the Television dislodged from the base and fell to the hardwood floor, bending the top of the set backwards. The set is beyond repair. The Samsung-authorized serviceman sent by Best Buy concluded that the television itself was too heavy for the base, causing it to fall on its own accord. He stated that the base was weakened due to the weight of the television, causing the screws to pull out from the acrylic base, leaving pieces of acrylic behind. Best Buy will not honor the extended warranty referring to the base as an accessory to the television, and not a part of the actual product itself. This was confusing to me because the base came with the television from Samsung, and is assumed to be properly designed to handle the weight of the television it was designed and distributed with. * I contacted
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Debo:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Debo:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Debo:为此,我要说出五分之二的one。
GetHuman:最后-对其他Samsung客户有何建议?
~Debo:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Debo在novembre 14, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。