Samsung: Henry hung up on me. called back and lucas no h...
GetHuman用户GetHuman-228349来自November 15th, 2017的Samsung条客户评论
GetHuman-228349案的背景
GetHuman：GetHuman-228349-您能告诉我们其他Samsung个客户何时提起诉讼吗？
GetHuman-228349：Yes。在November 12th上是evening。
GetHuman：您是否接触到Samsung，如果可以，怎么做？
GetHuman-228349：我使用了我在GetHuman Samsung客户电话号码页面上找到的800-726-7864号码：Samsung客户服务电话号码 GetHuman：这些常见的Samsung客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-228349 常见 Samsung 问题的列表）
GetHuman-228349：“ Repair Request”是我尝试使用to call的原因。
GetHuman-228349对Samsung客户服务的评价
GetHuman：那么，您如何总结GetHuman的Samsung客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-228349：Henry hung up on me. called back and lucas no help. Lucas: "*We don't trust, we have to verify."* I have not had a Samsung TV work since Sat Am and suggested they call bestBuy to verify as for me to go to OfficeDepot and make copies and then send by postal mail is a good *-* days, then another *-* days for someone to read my mail amd then correspondingly another few days to delay in hopes I guess that I would give up. I read the customer reviews and feel sadly that Samsung does not really care and does not really want to help* rather delay &* put obstacles in the way in the hopes that the customer will go away. I will write to Consumer and office of whomever can hopefully help me obain what is a stated warrantly. Seems the response is not to help but to place obstacles in the path in hopes the customer stumble and falls and goes away. This is my first experince and it is not a good one. Henry at your customer response hung up on me. Lucas has not been helpful. I called on
GetHuman：让我们量化一下您与Samsung联系的经验。在1到5的范围内，如何轻松解决Samsung问题？
GetHuman-228349：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-228349：在沟通方面，我会给他们五分之三的five。
GetHuman：Samsung快速有效地解决问题的能力又如何呢？
GetHuman-228349：为此，我要说出五分之二的one。
GetHuman：最后-对其他Samsung客户有何建议？
GetHuman-228349：在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-228349在November 12th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。