Samsung: Dear network,*After months of dealing with sams...
GetHuman用户~Furious来自novembre 20, 2017的Samsung条客户评论
~Furious案的背景
GetHuman:~Furious-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~Furious:Sure。在novembre 10上是morning。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Furious 常见 Samsung 问题的列表)
~Furious:“ Track an order”是我尝试使用to call的原因。
~Furious对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Furious:Dear network,*After months of dealing with samsung directly I would like to let each of you know about my situation. **. I was forced into completely waling away from both systems sold to me. The second being a out of box system. *I paid extra even though I paid for a huge warrantee. *After the computer was in. I was forced to wait a month. Being that samsung is supposed to be the best. A back order would not be present on a main system correct? Well it was. For *.* months. This is what future shop told me. After getting frustrated I was told to take the system back and try and recover all losses. One this was done to contact samsung directly. *After * months of messages and lousy customer service I was put in touch with Grace. Who samsung has now said is on a leave of absence. I'm guessing she was fired for the info she told me. *She mentioned this happening before. Apology after apology she made tapers to call and to contact me as promised. Until she mention
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~Furious:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Furious:在沟通方面,我会给他们五分之三的one。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~Furious:为此,我要说出五分之二的one。
GetHuman:最后-对其他Samsung客户有何建议?
~Furious:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Furious在novembre 10, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。