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GetHuman用户~vandal来自November 15th, 2017的Samsung条客户评论
~vandal案的背景
GetHuman:~vandal-您能告诉我们其他Samsung个客户何时提起诉讼吗?
~vandal:Sure。在November 5th上是evening。
GetHuman:您是否接触到Samsung,如果可以,怎么做?
GetHuman:这些常见的Samsung客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~vandal 常见 Samsung 问题的列表)
~vandal:“ Returns”是我尝试使用to call的原因。
~vandal对Samsung客户服务的评价
GetHuman:那么,您如何总结GetHuman的Samsung客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~vandal:Chat Information Please wait for a Samsung Agent to respond.**Chat Information You are now chatting with 'Gemma'. There will be a brief survey at the end of our chat to share feedback on my performance today.**Chat Information Your Issue ID for this chat is XXXXXXXXXX**Gemma: Hi, thank you for contacting Samsung Technical Support. How may I help you today?**Visitor: I have charging problems with my samsung galaxy s***Visitor: charging realy slow**Gemma: I am sorry to know that you are having issues while charging the device.**Visitor: I've already changed charger to another original one**Visitor: and battery also**Gemma: I will be glad to provide you the information.**Gemma: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .**Visitor: to charge my phone till ***% takes about **h.**Gemma: I am sorry to now that.**Visitor: one sec.**Gemma: Sorry for the typo***Gemma: *know**Gemma: Sure ,
GetHuman:让我们量化一下您与Samsung联系的经验。在1到5的范围内,如何轻松解决Samsung问题?
~vandal:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~vandal:在沟通方面,我会给他们五分之三的four。
GetHuman:Samsung快速有效地解决问题的能力又如何呢?
~vandal:为此,我要说出五分之二的three。
GetHuman:最后-对其他Samsung客户有何建议?
~vandal:在一天中的早些时候或深夜给他们打电话。不要忘记Samsung可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~vandal在November 5th, 2017发生的Samsung客户服务问题中得到了一些有用的反馈和措辞。