Sam's Club: I set up an account and tried to make a simple...

GetHuman用户~RoseGardener来自November 3rd, 2017的Sam's Club条客户评论

~RoseGardener案的背景

GetHuman:~RoseGardener-您能告诉我们其他Sam's Club个客户何时提起诉讼吗?
~RoseGardener:Yup。在November 1st上是afternoon。
GetHuman:您是否接触到Sam's Club,如果可以,怎么做?
~RoseGardener:我使用了我在GetHuman Sam's Club客户电话号码页面上找到的888 746-7726号码:Sam's Club客户服务电话号码
GetHuman:这些常见的Sam's Club客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~RoseGardener 常见 Sam's Club 问题的列表)
~RoseGardener:“ Make a purchase”是我尝试使用to call的原因。

~RoseGardener对Sam's Club客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sam's Club客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~RoseGardener:I set up an account and tried to make a simple purchase via samsclub.com. I kept getting error msgs. so I called the main contact number. The CSR (Brenda) took my info and was very friendly and helpful. She said that someone from tech support would call me back ASAP. ** hours go by and no phone call from them. So, I call back and talk to Richard, who was also fantastic, good listener, etc. He apologized for the delay and said that someone would contact me. ** hours go by and finally someone calls me and leaves a voicemail. However, this person didn't leave any helpful info or her name. So not that helpful, since I have to CALL THEM and figure out who called me!! The customer service reps are A plus. The tech support? C minus. At BEST. Wassup, samsclub.com? I want to spend money at your site and you won't let me. What gives? Why make things so difficult? By the way, there is no way for the customer service people to take any payments over the phone- there's no way to do a phone order at
GetHuman:让我们量化一下您与Sam's Club联系的经验。在1到5的范围内,如何轻松解决Sam's Club问题?
~RoseGardener:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~RoseGardener:在沟通方面,我会给他们五分之三的five。
GetHuman:Sam's Club快速有效地解决问题的能力又如何呢?
~RoseGardener:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sam's Club客户有何建议?
~RoseGardener:在一天中的早些时候或深夜给他们打电话。不要忘记Sam's Club可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~RoseGardener在November 1st, 2017发生的Sam's Club客户服务问题中得到了一些有用的反馈和措辞。

Sam's Club

2.80 of 5 stars | 59条评论

~RoseGardener的Sam's Club评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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