Salomon Sports: I bought the XT hydration pack and the top zipp...

GetHuman用户~eye runs来自November 20., 2017的Salomon Sports条客户评论

~eye runs案的背景

GetHuman:~eye runs-您能告诉我们其他Salomon Sports个客户何时提起诉讼吗?
~eye runs:Yes I can。在November 11.上是afternoon。
GetHuman:您是否接触到Salomon Sports,如果可以,怎么做?
~eye runs:我使用了我在GetHuman Salomon Sports客户电话号码页面上找到的833-230-0292号码:Salomon Sports客户服务电话号码
GetHuman:这些常见的Salomon Sports客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~eye runs 常见 Salomon Sports 问题的列表)
~eye runs:“ Warranty claim”是我尝试使用to call的原因。

~eye runs对Salomon Sports客户服务的评价

GetHuman:那么,您如何总结GetHuman的Salomon Sports客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~eye runs:I bought the XT hydration pack and the top zipper busted during a race, spilling all my items over the next half mile. Called and was told to take it to my retailer, they would send it in, see if it was a manufacturer defect and issue me credit if it was. Too much work for me, I bought it online, and he suggested I find a local authorized dealer and then take it to them for warranty replacement. Since I don't feel like doing all of this work to get them to honor their own warranty I will instead call AMEX and have them deal with Salomon as it will only take a single phone call to get my money back and AMEX will tell me to just throw out the old pack.
GetHuman:让我们量化一下您与Salomon Sports联系的经验。在1到5的范围内,如何轻松解决Salomon Sports问题?
~eye runs:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~eye runs:在沟通方面,我会给他们五分之三的two。
GetHuman:Salomon Sports快速有效地解决问题的能力又如何呢?
~eye runs:为此,我要说出五分之二的three。
GetHuman:最后-对其他Salomon Sports客户有何建议?
~eye runs:在一天中的早些时候或深夜给他们打电话。不要忘记Salomon Sports可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~eye runs在November 11., 2017发生的Salomon Sports客户服务问题中得到了一些有用的反馈和措辞。

Salomon Sports

4.40 of 5 stars | 3条评论

~eye runs的Salomon Sports评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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