Salesforce: Having this company handle my business's data m...
GetHuman用户~hfg来自November 5th, 2017的Salesforce条客户评论
~hfg案的背景
GetHuman：~hfg-您能告诉我们其他Salesforce个客户何时提起诉讼吗？
~hfg：Sure。在October 31st上是afternoon。
GetHuman：您是否接触到Salesforce，如果可以，怎么做？
GetHuman：这些常见的Salesforce客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~hfg 常见 Salesforce 问题的列表）
~hfg：“ Setup service”是我尝试使用to call的原因。
~hfg对Salesforce客户服务的评价
GetHuman：那么，您如何总结GetHuman的Salesforce客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~hfg：Having this company handle my business's data made me queasy. First, they advertised $** month, then charged the first ** months in one shot. Second, I found it difficult to export data. Third, when I tried to cancel my account, they gave me a run around by making me go through customer support, then to billing, THEN billing said they could not do anything because it was my first year and I had to go through my "Account Executive," a salesguy I spoke with a few times before signing up. This guy then told me salesforce.com would likely not pro-rate the subscription and would take all of my money for the year. He even said he knew they ADVERTISED it as $**month, but they contract said that they had a right not to pro-rate the subscription. **The whole experience made me really nervous about keeping an active database I planned to use and update in their cloud. I have gone back to ACT and will likely use either Companionlink or Google contacts to make use of remote updates.
GetHuman：让我们量化一下您与Salesforce联系的经验。在1到5的范围内，如何轻松解决Salesforce问题？
~hfg：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~hfg：在沟通方面，我会给他们五分之三的four。
GetHuman：Salesforce快速有效地解决问题的能力又如何呢？
~hfg：为此，我要说出五分之二的one。
GetHuman：最后-对其他Salesforce客户有何建议？
~hfg：在一天中的早些时候或深夜给他们打电话。不要忘记Salesforce可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~hfg在October 31st, 2017发生的Salesforce客户服务问题中得到了一些有用的反馈和措辞。