Safeco Insurance: Safeco agents are allowed to blatantly lie to c...
GetHuman用户~kurai来自November 15, 2017的Safeco Insurance条客户评论
~kurai案的背景
GetHuman：~kurai-您能告诉我们其他Safeco Insurance个客户何时提起诉讼吗？
~kurai：Sure。在November 12上是middle of the night。
GetHuman：您是否接触到Safeco Insurance，如果可以，怎么做？
GetHuman：这些常见的Safeco Insurance客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~kurai 常见 Safeco Insurance 问题的列表）
~kurai：“ Coverage question”是我尝试使用to call的原因。
~kurai对Safeco Insurance客户服务的评价
GetHuman：那么，您如何总结GetHuman的Safeco Insurance客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~kurai：Safeco agents are allowed to blatantly lie to customers. Our car was towed to a body shop *.* hrs away from our home without authorization. Took ** days from day of accident to find out where car was sent to and to receive a fabricated report from the property adjuster showing that another agent contacted us and received authorization. The agent blamed denied having anything to do with it, nor did we ever talk to him. After I disputed the report, the adjuster did not respond for ** days until I finally received an automated message saying that he transferred to a different position. Even after complaining to the president of Safeco Geri Walton, I received no apology or acknowledgement of the agent's dishonesty. Was not compensated for the delay in the claim. Also received a collection letter from the hospital because Safeco did not take care of the bill for * months. Every aspect of the claim was a total nightmare.
GetHuman：让我们量化一下您与Safeco Insurance联系的经验。在1到5的范围内，如何轻松解决Safeco Insurance问题？
~kurai：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~kurai：在沟通方面，我会给他们五分之三的two。
GetHuman：Safeco Insurance快速有效地解决问题的能力又如何呢？
~kurai：为此，我要说出五分之二的five。
GetHuman：最后-对其他Safeco Insurance客户有何建议？
~kurai：在一天中的早些时候或深夜给他们打电话。不要忘记Safeco Insurance可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~kurai在November 12, 2017发生的Safeco Insurance客户服务问题中得到了一些有用的反馈和措辞。