SafeLink Wireless: Minutes didn't roll over for October even thoug...

GetHuman用户~Mary来自novembre 18, 2017的SafeLink Wireless条客户评论

~Mary案的背景

GetHuman:~Mary-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗?
~Mary:Sure。在novembre 13上是middle of the night。
GetHuman:您是否接触到SafeLink Wireless,如果可以,怎么做?
~Mary:我使用了我在GetHuman SafeLink Wireless客户电话号码页面上找到的800-723-3546号码:SafeLink Wireless客户服务电话号码
GetHuman:这些常见的SafeLink Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Mary 常见 SafeLink Wireless 问题的列表)
~Mary:“ Track an order”是我尝试使用to call的原因。

~Mary对SafeLink Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的SafeLink Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Mary:Minutes didn't roll over for October even though I tried the *** Add Airtime solution. After reaching customer service a foreigner came on and still couldn't assist me. She actually started argueing with me....the CUSTOMER. There's no way of reaching these folks and I've already received two emails threatning to discontinue my service if I didn't add minutes for this month. I guess they will discontinue it and not to my fault, but theirs. It's ashame that Senior citizens and others that truly need this service can't receive it becaus the company is incompetent to assist us. Technical support which is suppose to assist us, doesn't even answer the phone, and I'm sure our tax dollars are paying for these people to perform this service while they're probably sitting at home(or some place else)receiving a free pay check to do absolutely nothing.
GetHuman:让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内,如何轻松解决SafeLink Wireless问题?
~Mary:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Mary:在沟通方面,我会给他们五分之三的two。
GetHuman:SafeLink Wireless快速有效地解决问题的能力又如何呢?
~Mary:为此,我要说出五分之二的five。
GetHuman:最后-对其他SafeLink Wireless客户有何建议?
~Mary:在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Mary在novembre 13, 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。

SafeLink Wireless

2.08 of 5 stars | 685条评论

~Mary的SafeLink Wireless评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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