SafeLink Wireless: It's impossible to get anything done correctly...
GetHuman用户~Frustrated Customer来自novembre 26, 2017的SafeLink Wireless条客户评论
~Frustrated Customer案的背景
GetHuman:~Frustrated Customer-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗?
~Frustrated Customer:Yes I can。在novembre 22上是middle of the night。
GetHuman:您是否接触到SafeLink Wireless,如果可以,怎么做?
GetHuman:这些常见的SafeLink Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frustrated Customer 常见 SafeLink Wireless 问题的列表)
~Frustrated Customer:“ Complaint”是我尝试使用to call的原因。
~Frustrated Customer对SafeLink Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的SafeLink Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frustrated Customer:It's impossible to get anything done correctly with Safelink. They messed up my replacement phone and activated it with a new phone number. I'm trying to transfer my Safelink service, including phone number and minutes, to the new phone. They are now telling me that my old phone number "is expired" and cannot transfer it, despite the fact that the old phone and phone number are working correctly. Then they told me they can transfer my minutes to the new phone, but it will just be a regular Tracfone now and not a Safelink phone. They also "cannot find" my enrollment and think the enrollment ID doesn't exist, even though I am logged into the website as I talk to them. There is serious communication problems going on. I just told them not to mess with anything before I ended up with no phone number or minutes. They don't understand what they are saying and just read off a sheet of paper and repeat the same phrases. Very frustrating.
GetHuman:让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内,如何轻松解决SafeLink Wireless问题?
~Frustrated Customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frustrated Customer:在沟通方面,我会给他们五分之三的one。
GetHuman:SafeLink Wireless快速有效地解决问题的能力又如何呢?
~Frustrated Customer:为此,我要说出五分之二的two。
GetHuman:最后-对其他SafeLink Wireless客户有何建议?
~Frustrated Customer:在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frustrated Customer在novembre 22, 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。