SafeLink Wireless: I was approved on January *, ****. On the **th...
GetHuman用户~John C来自octubre 29º, 2017的SafeLink Wireless条客户评论
~John C案的背景
GetHuman:~John C-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗?
~John C:Yup。在octubre 23º上是afternoon。
GetHuman:您是否接触到SafeLink Wireless,如果可以,怎么做?
GetHuman:这些常见的SafeLink Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~John C 常见 SafeLink Wireless 问题的列表)
~John C:“ Technical support”是我尝试使用to call的原因。
~John C对SafeLink Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的SafeLink Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~John C:I was approved on January *, ****. On the **th of January I made my first call to customer service as I had still not received my phone. They gave me a tracking * which showed it going to Scranton, PA post office and lost at that point. I have made at least ** calls since then and have been given ** different song and dance routines. The last * promised to send out a replacement phone. Still nothing!! And this is March *, ****. All of the customer service and tech. support calls go to South America. While they can speak English, most of them have such strong accents that they are difficult to understand. They also apparently have no comprehension skills, or I would have my phone.
GetHuman:让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内,如何轻松解决SafeLink Wireless问题?
~John C:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~John C:在沟通方面,我会给他们五分之三的five。
GetHuman:SafeLink Wireless快速有效地解决问题的能力又如何呢?
~John C:为此,我要说出五分之二的one。
GetHuman:最后-对其他SafeLink Wireless客户有何建议?
~John C:在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~John C在octubre 23º, 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。