SafeLink Wireless: Customer Service is outsourced to non English s...
GetHuman用户~michelle来自November 16., 2017的SafeLink Wireless条客户评论
~michelle案的背景
GetHuman:~michelle-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗?
~michelle:Sure。在November 11.上是morning。
GetHuman:您是否接触到SafeLink Wireless,如果可以,怎么做?
GetHuman:这些常见的SafeLink Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~michelle 常见 SafeLink Wireless 问题的列表)
~michelle:“ Lost phone”是我尝试使用to call的原因。
~michelle对SafeLink Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的SafeLink Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~michelle:Customer Service is outsourced to non English speaking company who continued to ask for more and more confidential information. Once all this information was uploaded they can not find my acct. on the website, though c.s. verified they received all documentation. FCC does not require this much info. and in the U.S. they do not ask for all this confidential info either. Something is not right with this c.s. dept.. Two calls and ** min later no resolution what so ever Very frustrating and shadey business practices. Can't we keep this government program and it's funds here in the states to help jobs here. Identity Thief is already a huge problem costing us millions.
GetHuman:让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内,如何轻松解决SafeLink Wireless问题?
~michelle:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~michelle:在沟通方面,我会给他们五分之三的three。
GetHuman:SafeLink Wireless快速有效地解决问题的能力又如何呢?
~michelle:为此,我要说出五分之二的four。
GetHuman:最后-对其他SafeLink Wireless客户有何建议?
~michelle:在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~michelle在November 11., 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。