SafeLink Wireless: Can't resolve the problem with my phone for sev...

GetHuman用户~Reznik来自November 21., 2017的SafeLink Wireless条客户评论

~Reznik案的背景

GetHuman:~Reznik-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗?
~Reznik:Yup。在November 16.上是evening。
GetHuman:您是否接触到SafeLink Wireless,如果可以,怎么做?
~Reznik:我使用了我在GetHuman SafeLink Wireless客户电话号码页面上找到的800-723-3546号码:SafeLink Wireless客户服务电话号码
GetHuman:这些常见的SafeLink Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Reznik 常见 SafeLink Wireless 问题的列表)
~Reznik:“ Lost phone”是我尝试使用to call的原因。

~Reznik对SafeLink Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的SafeLink Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Reznik:Can't resolve the problem with my phone for several months now. * of ** representatives will actually try to understand your problem and try to help, the rest just rude. Usually spent at least an hour with customer service and still my problem is not solved. Last time talk to supervisor Mary ( ID ******) - she didn't want to understand my problem at all. Just was repeating that she needs to follow the protocol, which she probably didn't follow, because the rep that i talk before her was actually very helpful. I'm trying to replace my phone for about a year now and at this point just want to cancel the service. It's very hard to understand what they are saying. I'm sure their customer service is in another country.
GetHuman:让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内,如何轻松解决SafeLink Wireless问题?
~Reznik:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Reznik:在沟通方面,我会给他们五分之三的three。
GetHuman:SafeLink Wireless快速有效地解决问题的能力又如何呢?
~Reznik:为此,我要说出五分之二的one。
GetHuman:最后-对其他SafeLink Wireless客户有何建议?
~Reznik:在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Reznik在November 16., 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。

SafeLink Wireless

2.08 of 5 stars | 685条评论

~Reznik的SafeLink Wireless评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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