SafeLink Wireless: Been trying since August to get my Mother-in-la...
GetHuman用户GetHuman-130495来自November 18., 2017的SafeLink Wireless条客户评论
GetHuman-130495案的背景
GetHuman：GetHuman-130495-您能告诉我们其他SafeLink Wireless个客户何时提起诉讼吗？
GetHuman-130495：Yes I can。在November 12.上是evening。
GetHuman：您是否接触到SafeLink Wireless，如果可以，怎么做？
GetHuman：这些常见的SafeLink Wireless客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-130495 常见 SafeLink Wireless 问题的列表）
GetHuman-130495：“ Change plan”是我尝试使用to call的原因。
GetHuman-130495对SafeLink Wireless客户服务的评价
GetHuman：那么，您如何总结GetHuman的SafeLink Wireless客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-130495：Been trying since August to get my Mother-in-law a phone. She was approved for Medicaid in * August ***** signed and sent her application to Safe Link on ** August ****. Still no phone. How to I make them understand that she doesn't have any utility bills (water, gas, light) as proof of residence since she resides in an independent*assisted living facility. I've sent a copy of her monthly statement from Brookdale* copy of her medicine bill from Remedi* copy of her Humana Summary for meds, all having her address. Unacceptable! After numerous phone calls, they indicated I could send a copy of her lease contract, which I did on ** September ****. As of today, they indicated they have not received it. I have never dealt with anything so frustrating. No. *, there is not direct line to Customer Service-all you do is keep pressing numbers* No. *, you are always talking to a foreigner which I have to ask them to spell their name for my record. She has been approved for Medicaid and
GetHuman：让我们量化一下您与SafeLink Wireless联系的经验。在1到5的范围内，如何轻松解决SafeLink Wireless问题？
GetHuman-130495：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-130495：在沟通方面，我会给他们五分之三的one。
GetHuman：SafeLink Wireless快速有效地解决问题的能力又如何呢？
GetHuman-130495：为此，我要说出五分之二的two。
GetHuman：最后-对其他SafeLink Wireless客户有何建议？
GetHuman-130495：在一天中的早些时候或深夜给他们打电话。不要忘记SafeLink Wireless可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-130495在November 12., 2017发生的SafeLink Wireless客户服务问题中得到了一些有用的反馈和措辞。