SMEG: Service times are diabolical. When you initiall...

GetHuman用户~K 来自November 21st, 2017的SMEG条客户评论

~K 案的背景

GetHuman:~K -您能告诉我们其他SMEG个客户何时提起诉讼吗?
~K :Yeah。在November 15th上是middle of the night。
GetHuman:您是否接触到SMEG,如果可以,怎么做?
~K :我使用在GetHuman SMEG客户服务联系信息页面上找到的email:联系SMEG客户服务
GetHuman:这些常见的SMEG客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~K 常见 SMEG 问题的列表)
~K :“ Track order”是我尝试使用to contact的原因。

~K 对SMEG客户服务的评价

GetHuman:那么,您如何总结GetHuman的SMEG客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~K :Service times are diabolical. When you initially phone up they ask you what's wrong. The first time I said the water wasn't coming in... Which would indicate pump. Engineer came out with no parts had to order. Also said I could carry on to use machine, which obviously it couldn't! I had to wait further ** days for engineer to fit. **It had now gone wrong again, again told them that this time water comes in not pumping it around... So won't you think they would deduce the problem, again engineer came out without part and ordered it, I have today been told that again I have to wait another week to fit! So again another fortnight from phone call to mend .... Well hopefully!! *Won't be buying another based on service time!!!
GetHuman:让我们量化一下您与SMEG联系的经验。在1到5的范围内,如何轻松解决SMEG问题?
~K :为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~K :在沟通方面,我会给他们五分之三的three。
GetHuman:SMEG快速有效地解决问题的能力又如何呢?
~K :为此,我要说出五分之二的two。
GetHuman:最后-对其他SMEG客户有何建议?
~K :尽早或晚些时候与他们打交道。不要忘记SMEG可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~K 在November 15th, 2017发生的SMEG客户服务问题中得到了一些有用的反馈和措辞。

SMEG

1.00 of 5 stars | 1条评论

~K 的SMEG评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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