Royal Mail: After listening to the options twice (there's n...
GetHuman用户GetHuman-432441来自November 18th, 2017的Royal Mail条客户评论
GetHuman-432441案的背景
GetHuman：GetHuman-432441-您能告诉我们其他Royal Mail个客户何时提起诉讼吗？
GetHuman-432441：Sure。在November 16th上是evening。
GetHuman：您是否接触到Royal Mail，如果可以，怎么做？
GetHuman：这些常见的Royal Mail客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-432441 常见 Royal Mail 问题的列表）
GetHuman-432441：“ Refund a Charge”是我尝试使用to call的原因。
GetHuman-432441对Royal Mail客户服务的评价
GetHuman：那么，您如何总结GetHuman的Royal Mail客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-432441：After listening to the options twice (there's no option to speak to a customer services advisor) I was put straight through to someone. I wanted to enquire as to whether a package I've not received is in the delivery office, but all he could do was ring the delivery office...and he couldn't get an answer! He said that they don't have anyone manning the phone at the office and suggested I call into the office (a ** mile round trip, so, no!)and all he could otherwise suggest was that I phone again in an hour or so! Not very impressive fair to say.
GetHuman：让我们量化一下您与Royal Mail联系的经验。在1到5的范围内，如何轻松解决Royal Mail问题？
GetHuman-432441：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-432441：在沟通方面，我会给他们五分之三的four。
GetHuman：Royal Mail快速有效地解决问题的能力又如何呢？
GetHuman-432441：为此，我要说出五分之二的one。
GetHuman：最后-对其他Royal Mail客户有何建议？
GetHuman-432441：在一天中的早些时候或深夜给他们打电话。不要忘记Royal Mail可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-432441在November 16th, 2017发生的Royal Mail客户服务问题中得到了一些有用的反馈和措辞。