Royal Caribbean Cruise Lines: The good...the called was answered right away t...
GetHuman用户~Barbara来自ноябрь 18-го, 2017的Royal Caribbean Cruise Lines条客户评论
~Barbara案的背景
GetHuman:~Barbara-您能告诉我们其他Royal Caribbean Cruise Lines个客户何时提起诉讼吗?
~Barbara:Yes。在ноябрь 11-го上是morning。
GetHuman:您是否接触到Royal Caribbean Cruise Lines,如果可以,怎么做?
GetHuman:这些常见的Royal Caribbean Cruise Lines客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Barbara 常见 Royal Caribbean Cruise Lines 问题的列表)
~Barbara:“ Loyalty program”是我尝试使用to call的原因。
~Barbara对Royal Caribbean Cruise Lines客户服务的评价
GetHuman:那么,您如何总结GetHuman的Royal Caribbean Cruise Lines客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Barbara:The good...the called was answered right away to my surprise.*The bad....Spoke with an agent Regina. Seemed as if she was in bad mood at the beginning of the call. Was very defensive when I asked certain questions. The main problem was she did not listen to my questions, but had answers before I completed each question.* Not sure what happened to call but got a dial tone before completing the call. It could have been my cell phone. Overall, I still have questions . I will call back and this time affirming I will get a better agent.
GetHuman:让我们量化一下您与Royal Caribbean Cruise Lines联系的经验。在1到5的范围内,如何轻松解决Royal Caribbean Cruise Lines问题?
~Barbara:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Barbara:在沟通方面,我会给他们五分之三的one。
GetHuman:Royal Caribbean Cruise Lines快速有效地解决问题的能力又如何呢?
~Barbara:为此,我要说出五分之二的two。
GetHuman:最后-对其他Royal Caribbean Cruise Lines客户有何建议?
~Barbara:在一天中的早些时候或深夜给他们打电话。不要忘记Royal Caribbean Cruise Lines可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Barbara在ноябрь 11-го, 2017发生的Royal Caribbean Cruise Lines客户服务问题中得到了一些有用的反馈和措辞。