Rogers Wireless: I've had to call every day for the last week as...
GetHuman用户~Marvin来自نوفمبر ١، ٢٠١٧的Rogers Wireless条客户评论
~Marvin案的背景
GetHuman:~Marvin-您能告诉我们其他Rogers Wireless个客户何时提起诉讼吗?
~Marvin:Yup。在أكتوبر ٢٢上是evening。
GetHuman:您是否接触到Rogers Wireless,如果可以,怎么做?
GetHuman:这些常见的Rogers Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Marvin 常见 Rogers Wireless 问题的列表)
~Marvin:“ Billing and Payments”是我尝试使用to call的原因。
~Marvin对Rogers Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的Rogers Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Marvin:I've had to call every day for the last week as my issue is not getting resolved. I get a totally difrerent story from everyone! The departments DO NOT KNOW HOW TO TALK TO EACH OTHER. Every call is ** to an hour in length. Every day they are experiencing "higher than normal", Why don't the just say "we are experiencing normal call rates, your wait will be over ** min. and by the time we get to you your cell phone battery will be dead." Just frustrated out of my mind with their customer care(less).
GetHuman:让我们量化一下您与Rogers Wireless联系的经验。在1到5的范围内,如何轻松解决Rogers Wireless问题?
~Marvin:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Marvin:在沟通方面,我会给他们五分之三的two。
GetHuman:Rogers Wireless快速有效地解决问题的能力又如何呢?
~Marvin:为此,我要说出五分之二的five。
GetHuman:最后-对其他Rogers Wireless客户有何建议?
~Marvin:在一天中的早些时候或深夜给他们打电话。不要忘记Rogers Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Marvin在أكتوبر ٢٢، ٢٠١٧发生的Rogers Wireless客户服务问题中得到了一些有用的反馈和措辞。