Rodale: I clicked on an ad for an i-pod and book about...
GetHuman用户~sunsetrose44来自November 22., 2017的Rodale条客户评论
~sunsetrose44案的背景
GetHuman：~sunsetrose44-您能告诉我们其他Rodale个客户何时提起诉讼吗？
~sunsetrose44：Yes I can。在November 14.上是middle of the night。
GetHuman：您是否接触到Rodale，如果可以，怎么做？
~sunsetrose44：我使用了我在GetHuman Rodale客户电话号码页面上找到的800-820-6077号码：Rodale客户服务电话号码 GetHuman：这些常见的Rodale客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~sunsetrose44 常见 Rodale 问题的列表）
~sunsetrose44：“ Returns”是我尝试使用to call的原因。
~sunsetrose44对Rodale客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rodale客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~sunsetrose44：I clicked on an ad for an i-pod and book about losing weight while walking. The website did not reveal any price, so I had to put my name and address in their form in order to view the cost. After seeing that, I did not want to order at that price, I exited out but DID NOT press buy. The next day I received a confirmation of my order and I was so upset that I sent an email to customer service to cancel my order. I immediately received an email stating someone would respond to my email within ** hrs. I never received an answer. A week later I received the book and I-pod and a bill which gave me ** days to try it out. I called their customer service number and explained the whole scenario, and the CSR told me there was a note in my info that I talked to someone who told me all I had to do was not open the pkg. and send it back. Why should I send it back and have to pay postage for something I did not order. Besides that, the date he quoted that I was supposed to have talked with
GetHuman：让我们量化一下您与Rodale联系的经验。在1到5的范围内，如何轻松解决Rodale问题？
~sunsetrose44：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~sunsetrose44：在沟通方面，我会给他们五分之三的four。
GetHuman：Rodale快速有效地解决问题的能力又如何呢？
~sunsetrose44：为此，我要说出五分之二的five。
GetHuman：最后-对其他Rodale客户有何建议？
~sunsetrose44：在一天中的早些时候或深夜给他们打电话。不要忘记Rodale可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~sunsetrose44在November 14., 2017发生的Rodale客户服务问题中得到了一些有用的反馈和措辞。