Rite Aid: Am I the only one who is angered by a robot cal...

GetHuman用户~Sarah S来自November 23rd, 2017的Rite Aid条客户评论

~Sarah S案的背景

GetHuman:~Sarah S-您能告诉我们其他Rite Aid个客户何时提起诉讼吗?
~Sarah S:Yeah。在November 15th上是evening。
GetHuman:您是否接触到Rite Aid,如果可以,怎么做?
~Sarah S:我使用了我在GetHuman Rite Aid客户电话号码页面上找到的800-748-3243号码:Rite Aid客户服务电话号码
GetHuman:这些常见的Rite Aid客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sarah S 常见 Rite Aid 问题的列表)
~Sarah S:“ Change order”是我尝试使用to call的原因。

~Sarah S对Rite Aid客户服务的评价

GetHuman:那么,您如何总结GetHuman的Rite Aid客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sarah S:Am I the only one who is angered by a robot calling me and asking a bunch of questions about my prescription? Also, I'm trying to call this number, have been put on hold for many minutes each time and then hung up on- I'm on my *th try right now. Also, the on-hold music is too loud, fuzzy, and is cutting in and out in a spectacularly annoying way. I will keep shopping at my local Rite Aid store because of its pharmacists and employees and because it was our longtime neighborhood Eckerd store. Just got through after ** minutes, a woman received my complaint and said she'd forward the info. I expect nothing to change. Eckerd used to call with a helpful automated prescription pickup reminder but without the interrogation. I wish Eckerd had never sold out to Rite Aid, it's just not as good. Also, I gave the quality of communication a "poor" because it did not understand me, despite my carefully enunciated responses.
GetHuman:让我们量化一下您与Rite Aid联系的经验。在1到5的范围内,如何轻松解决Rite Aid问题?
~Sarah S:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sarah S:在沟通方面,我会给他们五分之三的one。
GetHuman:Rite Aid快速有效地解决问题的能力又如何呢?
~Sarah S:为此,我要说出五分之二的two。
GetHuman:最后-对其他Rite Aid客户有何建议?
~Sarah S:在一天中的早些时候或深夜给他们打电话。不要忘记Rite Aid可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sarah S在November 15th, 2017发生的Rite Aid客户服务问题中得到了一些有用的反馈和措辞。

Rite Aid

2.00 of 5 stars | 33条评论

~Sarah S的Rite Aid评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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