Right Source RX: They are the worst I have ever had to deal with...
GetHuman用户~Byron来自November 14th, 2017的Right Source RX条客户评论
~Byron案的背景
GetHuman:~Byron-您能告诉我们其他Right Source RX个客户何时提起诉讼吗?
~Byron:Yup。在November 13th上是middle of the night。
GetHuman:您是否接触到Right Source RX,如果可以,怎么做?
GetHuman:这些常见的Right Source RX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Byron 常见 Right Source RX 问题的列表)
~Byron:“ Complaint”是我尝试使用to call的原因。
~Byron对Right Source RX客户服务的评价
GetHuman:那么,您如何总结GetHuman的Right Source RX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Byron:They are the worst I have ever had to deal with. I just joined this year, ****. They would not let me get things set up until Jan *st. They said Humana would not give them access to my files until then. On Jan *st I was on hold until my cell phone went dead. On Jan *dn I had a fresh charge and was put on hold until it went dead again, * and *** hours later. Thursday I used a land line and was disconnected every time I was put on hold. Friday I was on hold again. I watched a movie and was still on hold. I had things to do so I left the phone off the hook and left. when I returned * and a *** hours I was still on hold. I finally got threw on Saturday the *th. I gave all my info including my DR and meds with phone numbers and everything else he asked for. I was told I could get a tracking number on the *th. I called on the *th and was told they had no prescriptions on file for me so nothing had been ordered. I had my doctor fax them everything they asked for exactly the way they said they
GetHuman:让我们量化一下您与Right Source RX联系的经验。在1到5的范围内,如何轻松解决Right Source RX问题?
~Byron:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Byron:在沟通方面,我会给他们五分之三的three。
GetHuman:Right Source RX快速有效地解决问题的能力又如何呢?
~Byron:为此,我要说出五分之二的five。
GetHuman:最后-对其他Right Source RX客户有何建议?
~Byron:在一天中的早些时候或深夜给他们打电话。不要忘记Right Source RX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Byron在November 13th, 2017发生的Right Source RX客户服务问题中得到了一些有用的反馈和措辞。