Right Source RX: I called to get some prices and info on how to...
GetHuman用户~Pete来自novembre 7, 2017的Right Source RX条客户评论
~Pete案的背景
GetHuman:~Pete-您能告诉我们其他Right Source RX个客户何时提起诉讼吗?
~Pete:Yes I can。在octobre 29上是evening。
GetHuman:您是否接触到Right Source RX,如果可以,怎么做?
GetHuman:这些常见的Right Source RX客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Pete 常见 Right Source RX 问题的列表)
~Pete:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Pete对Right Source RX客户服务的评价
GetHuman:那么,您如何总结GetHuman的Right Source RX客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Pete:I called to get some prices and info on how to obtain diabetic supplies. I was getting my generic prescriptions from Walmart. The customer rep told me I could get all of these free of charge through RSrx. I reminded him I was in the gap, but he said it didn't matter. About a week later I received some meds and a bill. I called, they said it wasn't free because I was in the gap. I told them what I had been told (they said the call was recorded and that they would review it). Their solution? They let me send the meds back. Yes, they were being nice and let me return the meds. Well, I filled a greivance and * months later it's still open. The customer reps can't tell me a thing, I get the run around when I'm forwarded to others. **The service and the system for obtaining meds is lousy. Stick with a local service where you deal with people face to face.
GetHuman:让我们量化一下您与Right Source RX联系的经验。在1到5的范围内,如何轻松解决Right Source RX问题?
~Pete:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Pete:在沟通方面,我会给他们五分之三的four。
GetHuman:Right Source RX快速有效地解决问题的能力又如何呢?
~Pete:为此,我要说出五分之二的one。
GetHuman:最后-对其他Right Source RX客户有何建议?
~Pete:在一天中的早些时候或深夜给他们打电话。不要忘记Right Source RX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Pete在octobre 29, 2017发生的Right Source RX客户服务问题中得到了一些有用的反馈和措辞。