Rheem Heating & Cooling: I have had terrible customer service from your...
GetHuman用户~Hot water来自November 25., 2017的Rheem Heating & Cooling条客户评论
~Hot water案的背景
GetHuman：~Hot water-您能告诉我们其他Rheem Heating & Cooling个客户何时提起诉讼吗？
~Hot water：Yes。在November 15.上是afternoon。
GetHuman：您是否接触到Rheem Heating & Cooling，如果可以，怎么做？
GetHuman：这些常见的Rheem Heating & Cooling客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Hot water 常见 Rheem Heating & Cooling 问题的列表）
~Hot water：“ Warranty claim”是我尝试使用to call的原因。
~Hot water对Rheem Heating & Cooling客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rheem Heating & Cooling客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Hot water：I have had terrible customer service from your company. I purchased a Rheem hot water heater and had it installed. Soon afterward we noticed a loud flute like sound coming from the unit. I called my plumber that installed it, and he contacted Rheem. They said they would send out a repair kit, next day, and would have an installer contact me. One week later no part received, so I called again. It takes about ** minutes on hold to reach someone.* The service person told me there was no kit, that was a mistake, and he would send out a technician to repair the brand new unit. I asked why no one had informed me and was told they dont call out. Needless to say, I was never called by your local repair guy. That was over a week ago.* Wednesday ***** I called again (no reply to my emails). ** minutes on the phone and was told someone would contact me immediately to repair my new hot water heater. No one has called or contacted me.*I am not confidant that this is safe to use and would like it re
GetHuman：让我们量化一下您与Rheem Heating & Cooling联系的经验。在1到5的范围内，如何轻松解决Rheem Heating & Cooling问题？
~Hot water：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Hot water：在沟通方面，我会给他们五分之三的one。
GetHuman：Rheem Heating & Cooling快速有效地解决问题的能力又如何呢？
~Hot water：为此，我要说出五分之二的one。
GetHuman：最后-对其他Rheem Heating & Cooling客户有何建议？
~Hot water：在一天中的早些时候或深夜给他们打电话。不要忘记Rheem Heating & Cooling可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Hot water在November 15., 2017发生的Rheem Heating & Cooling客户服务问题中得到了一些有用的反馈和措辞。