Rheem Heating & Cooling: I have had terrible customer service from your...

GetHuman用户~Hot water来自noviembre 25º, 2017的Rheem Heating & Cooling条客户评论

~Hot water案的背景

GetHuman:~Hot water-您能告诉我们其他Rheem Heating & Cooling个客户何时提起诉讼吗?
~Hot water:Yes。在noviembre 15º上是afternoon。
GetHuman:您是否接触到Rheem Heating & Cooling,如果可以,怎么做?
~Hot water:我使用了我在GetHuman Rheem Heating & Cooling客户电话号码页面上找到的479-648-4900号码:Rheem Heating & Cooling客户服务电话号码
GetHuman:这些常见的Rheem Heating & Cooling客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Hot water 常见 Rheem Heating & Cooling 问题的列表)
~Hot water:“ Warranty claim”是我尝试使用to call的原因。

~Hot water对Rheem Heating & Cooling客户服务的评价

GetHuman:那么,您如何总结GetHuman的Rheem Heating & Cooling客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Hot water:I have had terrible customer service from your company. I purchased a Rheem hot water heater and had it installed. Soon afterward we noticed a loud flute like sound coming from the unit. I called my plumber that installed it, and he contacted Rheem. They said they would send out a repair kit, next day, and would have an installer contact me. One week later no part received, so I called again. It takes about ** minutes on hold to reach someone.* The service person told me there was no kit, that was a mistake, and he would send out a technician to repair the brand new unit. I asked why no one had informed me and was told they dont call out. Needless to say, I was never called by your local repair guy. That was over a week ago.* Wednesday ***** I called again (no reply to my emails). ** minutes on the phone and was told someone would contact me immediately to repair my new hot water heater. No one has called or contacted me.*I am not confidant that this is safe to use and would like it re
GetHuman:让我们量化一下您与Rheem Heating & Cooling联系的经验。在1到5的范围内,如何轻松解决Rheem Heating & Cooling问题?
~Hot water:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Hot water:在沟通方面,我会给他们五分之三的one。
GetHuman:Rheem Heating & Cooling快速有效地解决问题的能力又如何呢?
~Hot water:为此,我要说出五分之二的one。
GetHuman:最后-对其他Rheem Heating & Cooling客户有何建议?
~Hot water:在一天中的早些时候或深夜给他们打电话。不要忘记Rheem Heating & Cooling可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Hot water在noviembre 15º, 2017发生的Rheem Heating & Cooling客户服务问题中得到了一些有用的反馈和措辞。

Rheem Heating & Cooling

2.14 of 5 stars | 91条评论

~Hot water的Rheem Heating & Cooling评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
2 5星

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