Redbox: Best time to chat is late at night*early mornin...

GetHuman用户~amberd910来自November 26th, 2017的Redbox条客户评论

~amberd910案的背景

GetHuman:~amberd910-您能告诉我们其他Redbox个客户何时提起诉讼吗?
~amberd910:Yup。在November 25th上是morning。
GetHuman:您是否接触到Redbox,如果可以,怎么做?
~amberd910:我使用在GetHuman Redbox客户服务联系信息页面上找到的help page:联系Redbox客户服务
GetHuman:这些常见的Redbox客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~amberd910 常见 Redbox 问题的列表)
~amberd910:“ Never Received Movie”是我尝试使用to contact的原因。

~amberd910对Redbox客户服务的评价

GetHuman:那么,您如何总结GetHuman的Redbox客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~amberd910:Best time to chat is late at night*early morning when there are not a lot of people demanding a $*.** credit from RedBox. The two times I've chatted with CS have been quick, efficient, and provided a resolution to my satisfaction. Example had * discs already * day overdue and slammed with a surprise snowstorm. Couldn't get out for * days since husband had the flu and I was trying to take care of him and our son. The movies ended up being returned on the *th rental day! Imagine those charges.....so long story short a quick chat to RedBox explaining why they were so late and viola...credits placed on my account for * free DVD or BluRay rentals. No I didn't get money back nor did I ask for it. It was my fault for returning them all late but the chat rep took into consideration the amount of movies we rent and the history we've used RedBox and she*he was able to provide a type of compensation which was more than I could have asked for. I've never waited more than *-* minutes either to be c
GetHuman:让我们量化一下您与Redbox联系的经验。在1到5的范围内,如何轻松解决Redbox问题?
~amberd910:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~amberd910:在沟通方面,我会给他们五分之三的five。
GetHuman:Redbox快速有效地解决问题的能力又如何呢?
~amberd910:为此,我要说出五分之二的four。
GetHuman:最后-对其他Redbox客户有何建议?
~amberd910:尽早或晚些时候与他们打交道。不要忘记Redbox可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~amberd910在November 25th, 2017发生的Redbox客户服务问题中得到了一些有用的反馈和措辞。

Redbox

3.21 of 5 stars | 185条评论

~amberd910的Redbox评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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