Real Simple Magazine: I subscribed to Real Simple Mag. in Sept...
GetHuman用户~RhondaD来自November 9., 2017的Real Simple Magazine条客户评论
~RhondaD案的背景
GetHuman:~RhondaD-您能告诉我们其他Real Simple Magazine个客户何时提起诉讼吗?
~RhondaD:Yes。在November 1.上是middle of the night。
GetHuman:您是否接触到Real Simple Magazine,如果可以,怎么做?
GetHuman:这些常见的Real Simple Magazine客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~RhondaD 常见 Real Simple Magazine 问题的列表)
~RhondaD:“ None of those really matches why I wanted to call Real Simple Magazine that day.”是我尝试使用to call的原因。
~RhondaD对Real Simple Magazine客户服务的评价
GetHuman:那么,您如何总结GetHuman的Real Simple Magazine客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~RhondaD:I subscribed to Real Simple Mag. in Sept. ****. When I had not received an issue by end of December I called. They had keyed in the wrong address, apologized & expedited my subscription. One month later, no magazines. I called again, AGAIN someone keyed in the wrong address - when I corrected the address, I was told my *st mag. wld arrive in MARCH?! I requested her to expedite - She said she cld not. When I asked to speak with her supervisor she expedited and promised I would receive Feb. issue - when she read back my address - she had ZIP CODE WRONG?! I corrected her error and am HOPING to see my first magazine soon!
GetHuman:让我们量化一下您与Real Simple Magazine联系的经验。在1到5的范围内,如何轻松解决Real Simple Magazine问题?
~RhondaD:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~RhondaD:在沟通方面,我会给他们五分之三的five。
GetHuman:Real Simple Magazine快速有效地解决问题的能力又如何呢?
~RhondaD:为此,我要说出五分之二的five。
GetHuman:最后-对其他Real Simple Magazine客户有何建议?
~RhondaD:在一天中的早些时候或深夜给他们打电话。不要忘记Real Simple Magazine可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~RhondaD在November 1., 2017发生的Real Simple Magazine客户服务问题中得到了一些有用的反馈和措辞。