RalphLauren.com: Apparently I called ten minutes prior to gettin...
GetHuman用户~Disappointedcustomer来自novembre 19, 2017的RalphLauren.com条客户评论
~Disappointedcustomer案的背景
GetHuman:~Disappointedcustomer-您能告诉我们其他RalphLauren.com个客户何时提起诉讼吗?
~Disappointedcustomer:Yeah。在novembre 10上是middle of the night。
GetHuman:您是否接触到RalphLauren.com,如果可以,怎么做?
GetHuman:这些常见的RalphLauren.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Disappointedcustomer 常见 RalphLauren.com 问题的列表)
~Disappointedcustomer:“ Make a purchase”是我尝试使用to call的原因。
~Disappointedcustomer对RalphLauren.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的RalphLauren.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Disappointedcustomer:Apparently I called ten minutes prior to getting off on Christmas Eve and the Customer service agent advised me of misleading information verses taking a claim, on my behalf, in regards of a missing package. Do your job to the fullest regardless of what time it is! Once I realized I was not the one who should contact UPS, they were, I was furious. Ten minutes later I call Customer service back and they were closed! I don't have my packages that UPS states they delivered at the same time we were outside???? The customer service agent should have followed proper protocol in a missing package claim and this did not happen. I have to wait until they reopen Christmas or day after. Just plain rude!!!
GetHuman:让我们量化一下您与RalphLauren.com联系的经验。在1到5的范围内,如何轻松解决RalphLauren.com问题?
~Disappointedcustomer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Disappointedcustomer:在沟通方面,我会给他们五分之三的five。
GetHuman:RalphLauren.com快速有效地解决问题的能力又如何呢?
~Disappointedcustomer:为此,我要说出五分之二的five。
GetHuman:最后-对其他RalphLauren.com客户有何建议?
~Disappointedcustomer:在一天中的早些时候或深夜给他们打电话。不要忘记RalphLauren.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Disappointedcustomer在novembre 10, 2017发生的RalphLauren.com客户服务问题中得到了一些有用的反馈和措辞。