Rakuten: The young lady I spoke with would have been wil...
GetHuman用户GetHuman-103901来自November 25th, 2017的Rakuten条客户评论
GetHuman-103901案的背景
GetHuman：GetHuman-103901-您能告诉我们其他Rakuten个客户何时提起诉讼吗？
GetHuman-103901：Sure。在November 23rd上是afternoon。
GetHuman：您是否接触到Rakuten，如果可以，怎么做？
GetHuman-103901：我使用了我在GetHuman Rakuten客户电话号码页面上找到的800-800-0800号码：Rakuten客户服务电话号码 GetHuman：这些常见的Rakuten客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-103901 常见 Rakuten 问题的列表）
GetHuman-103901：“ Returns”是我尝试使用to call的原因。
GetHuman-103901对Rakuten客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rakuten客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-103901：The young lady I spoke with would have been willing to assist but her English was so broken I could not understand her and she became frustrated trying to understand me. The return policy is questionable - I purchased from Buy.com which was suppose to be a subsidiary of Best Buy but isn't* can't return to Buy.com have to return to Rakuten* couldn't exchange have to reorder correct item. Rakuten will advise Best Buy of the return and then Best Buy notifies me of the credit. How long all of this will take is anyones guess. No Christmas gift and no effort to replace. There has to be a simplier way to handle returns with this company. Suppose to receive an e-mail with a prepaid mailing address according to customer service rep but not sure she could understand my e-mail address. Suspect there will be more calls to get this item returned
GetHuman：让我们量化一下您与Rakuten联系的经验。在1到5的范围内，如何轻松解决Rakuten问题？
GetHuman-103901：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-103901：在沟通方面，我会给他们五分之三的one。
GetHuman：Rakuten快速有效地解决问题的能力又如何呢？
GetHuman-103901：为此，我要说出五分之二的one。
GetHuman：最后-对其他Rakuten客户有何建议？
GetHuman-103901：在一天中的早些时候或深夜给他们打电话。不要忘记Rakuten可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-103901在November 23rd, 2017发生的Rakuten客户服务问题中得到了一些有用的反馈和措辞。