Rakuten: If you are looking to buy an item for a conside...

GetHuman用户~stranger22来自novembre 21º, 2017的Rakuten条客户评论

~stranger22案的背景

GetHuman:~stranger22-您能告诉我们其他Rakuten个客户何时提起诉讼吗?
~stranger22:Yes I can。在novembre 13º上是afternoon。
GetHuman:您是否接触到Rakuten,如果可以,怎么做?
~stranger22:我使用了我在GetHuman Rakuten客户电话号码页面上找到的800-800-0800号码:Rakuten客户服务电话号码
GetHuman:这些常见的Rakuten客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~stranger22 常见 Rakuten 问题的列表)
~stranger22:“ Warranty claim”是我尝试使用to call的原因。

~stranger22对Rakuten客户服务的评价

GetHuman:那么,您如何总结GetHuman的Rakuten客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~stranger22:If you are looking to buy an item for a considerably low price, then Rakuten is place to look at. But do not attempt to buy. Your money might be as well thrown away.**I bought an Philips Toothbrush heads, for amount of about $**. Someone name "Sandy" sent me a totally different set. When I tried to find what should I do next, e-mail from someone "Katy" advised me that I can keep an item for **% less comparing to what I paid or pay my own return shipping for that item. **Why would I need an item that I have no use for? After that all communications went to halt. No emails* customer service on the phone advised me to contact seller, which is some other company, somehow related to Rakuten.**I filed complaint with PayPal, let's see what will happen.**I might be a scam to some point. You order an item, company sent you anything, and you stuck with additional expenses of returning it. If you don't return it then you wasted money. And of course they are sorry for the mistake. $** here and $**
GetHuman:让我们量化一下您与Rakuten联系的经验。在1到5的范围内,如何轻松解决Rakuten问题?
~stranger22:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~stranger22:在沟通方面,我会给他们五分之三的four。
GetHuman:Rakuten快速有效地解决问题的能力又如何呢?
~stranger22:为此,我要说出五分之二的one。
GetHuman:最后-对其他Rakuten客户有何建议?
~stranger22:在一天中的早些时候或深夜给他们打电话。不要忘记Rakuten可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~stranger22在novembre 13º, 2017发生的Rakuten客户服务问题中得到了一些有用的反馈和措辞。

Rakuten

2.38 of 5 stars | 79条评论

~stranger22的Rakuten评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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