Rakuten: I purchased three items from Buy.com and only t...
GetHuman用户~buycomDemerit来自novembre 2, 2017的Rakuten条客户评论
~buycomDemerit案的背景
GetHuman:~buycomDemerit-您能告诉我们其他Rakuten个客户何时提起诉讼吗?
~buycomDemerit:Sure。在octobre 25上是middle of the night。
GetHuman:您是否接触到Rakuten,如果可以,怎么做?
~buycomDemerit:我使用了我在GetHuman Rakuten客户电话号码页面上找到的800-800-0800号码:Rakuten客户服务电话号码 GetHuman:这些常见的Rakuten客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~buycomDemerit 常见 Rakuten 问题的列表)
~buycomDemerit:“ Track order”是我尝试使用to call的原因。
~buycomDemerit对Rakuten客户服务的评价
GetHuman:那么,您如何总结GetHuman的Rakuten客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~buycomDemerit:I purchased three items from Buy.com and only two arrived. Tracking says it was delivered * days ago, but I never received it. I called BUY.com and spoke with someone who was definitely reading from a script. They gave me a phone number for a third party seller saying I needed to contact them. I said that I purchased from BUY.com so I wouldn't have to deal with other sellers. The person said that BUY.com could contact the seller and then the seller would call me. Not much of a help. What I want from BUY.com is for them ship me the item I ordered.
GetHuman:让我们量化一下您与Rakuten联系的经验。在1到5的范围内,如何轻松解决Rakuten问题?
~buycomDemerit:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~buycomDemerit:在沟通方面,我会给他们五分之三的one。
GetHuman:Rakuten快速有效地解决问题的能力又如何呢?
~buycomDemerit:为此,我要说出五分之二的three。
GetHuman:最后-对其他Rakuten客户有何建议?
~buycomDemerit:在一天中的早些时候或深夜给他们打电话。不要忘记Rakuten可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~buycomDemerit在octobre 25, 2017发生的Rakuten客户服务问题中得到了一些有用的反馈和措辞。