Rakuten: I ordered something based on manf. part * and n...
GetHuman用户GetHuman-334599来自October 27th, 2017的Rakuten条客户评论
GetHuman-334599案的背景
GetHuman：GetHuman-334599-您能告诉我们其他Rakuten个客户何时提起诉讼吗？
GetHuman-334599：Yes。在October 18th上是afternoon。
GetHuman：您是否接触到Rakuten，如果可以，怎么做？
GetHuman-334599：我使用了我在GetHuman Rakuten客户电话号码页面上找到的800-800-0800号码：Rakuten客户服务电话号码 GetHuman：这些常见的Rakuten客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-334599 常见 Rakuten 问题的列表）
GetHuman-334599：“ Change order”是我尝试使用to call的原因。
GetHuman-334599对Rakuten客户服务的评价
GetHuman：那么，您如何总结GetHuman的Rakuten客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-334599：I ordered something based on manf. part * and noticed next day that description did not match part *. Tried to clarify but sales rep could not, even after talking to merchandise area. She suggested cancelling, and I did and ordered elsewhere. Later I got an email saying that it was too late to cancel. Tried to get shipping label to ship the box back, and was told that I would have to pay for the return. Finally, got them to agree to pay shipping, but it took two days and lots of talk. Did get a $** gift certificate for the trouble.
GetHuman：让我们量化一下您与Rakuten联系的经验。在1到5的范围内，如何轻松解决Rakuten问题？
GetHuman-334599：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-334599：在沟通方面，我会给他们五分之三的five。
GetHuman：Rakuten快速有效地解决问题的能力又如何呢？
GetHuman-334599：为此，我要说出五分之二的one。
GetHuman：最后-对其他Rakuten客户有何建议？
GetHuman-334599：在一天中的早些时候或深夜给他们打电话。不要忘记Rakuten可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-334599在October 18th, 2017发生的Rakuten客户服务问题中得到了一些有用的反馈和措辞。