it is not letting me get the free roblox card r...

GetHuman用户~confused来自November 28th, 2017的ROBLOX条客户评论

Background on ~confused's case

GetHuman: ~confused - can you tell our other ROBLOX customers when your case took place?
~confused: Yup. It was afternoon, on November 25th.
GetHuman: Did you reach out to ROBLOX, and if so, how?
~confused: I used the 888-858-2569 number I found for on the GetHuman ROBLOX customer phone number page I was on: ROBLOX Customer Service Phone Number
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~confused a list of common ROBLOX problems)
~confused: "Setup service" was why I was trying to call.

~confused's review of ROBLOX customer service

GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~confused: it is not letting me get the free roblox card redeemed,can you please help me?I already put what you told me to say in chat on three game frontpages.
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~confused: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~confused: I'd give them a five out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~confused: For that I would say five out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~confused: 在一天中的早些时候或深夜给他们打电话。不要忘记ROBLOX可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~confused taken from his ROBLOX customer service problem that occurred on November 25th, 2017.

ROBLOX

2.81 of 5 stars | 181 reviews

~confused's ROBLOX Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ROBLOX, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ROBLOX in any way.

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